ETO ERP Leader Encompix officially launched its new help desk system to its customer base

Leading the evaluation team was Denise Rineer, Encompix Customer Support Manager. Denise researched numerous help desk tools before finally recommending WonderDesk. "We wanted a tool that was web-based, robust, and easy to use for our customers and us. We also wanted a tool that allowed the customers to enter their own calls, monitor the status of their issues, and to communicate with us electronically," said Rineer.

WonderDesk will provide many benefits by improving communication and providing customers the kind of exceptional service and support from ETO ERP Leader Encompix.

For more information contact ETO ERP Encompix at www.encompix.com