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New Communications Service to Make Small Businesses and Mobile Professionals More Efficient
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Added: 04/05/2004
Type: Summary
Viewed: 519 time(s)
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New Communications Service to Make Small Businesses and Mobile Professionals More Efficient ...
Chicagoans are taking control of when, where and how they stay in touch with their callers using a low cost, subscription-based service that until recently was available to only large corporations. OnlyOne launched its single number service in Chicago on December 2003. The service is designed for businesses and individuals that want control, simplicity and privacy in their communications.
Professionals who feel they’re making themselves available to customers by giving them multiple number in reality are simply frustrating their callers. Customers must dial several numbers and leave multiple messages, just to cover all contact points. That’s not putting your customers first, that’s putting yourself first!
OnlyOne of Chicago offers a portfolio of services for both individuals and businesses. They serve as the “gateway” for callers to reach the subscriber: at work, home, by cell phone and by fax, voicemail and email. Plus, subscribers rejoice over maintaining their OnlyOne number, regardless of changes to their cell plans, business plans or even to their lives. In addition to the basic service, OnlyOne introduced OnlyOne Office to the marketplace. This service is a result of small-to-medium sized businesses who want a product that meets their communication needs without the need to purchase phone system hardware.
Customer-centric business people who are already OnlyOne service subscribers agree that the service has enhanced their productivity. Linda Tuggle, of Chicago based Urban Search says “As a Real Estate Agent, I must be readily accessible to a great number of people . . . clients, prospects, vendors, contractors, support staff, etc. OnlyOne allows me to be accessible to everyone at all times, without giving out my personal numbers. It also allows me to manage all communications immediately. No messages are accumulating at the office, waiting for my response.”
“With OnlyOne, clients and friends call my OnlyOne number and it locates me, whether in the office, car, a meeting or at home,” says Lori Horne, Sales Professional for a major Pharmaceutical company. “Sure, you might think your cell phone does the same thing -- except when you give out your cell phone number, suddenly everyone is calling you on it, and you lose control. Plus bad receptions and dead batteries can lead to a difficult day. OnlyOne eliminates these issues. It makes me more accessible, but only when you want to be. If I’m multi-tasking, unable to give the best service, or long-winded talker calls . . . I just hit a button and they go right to voicemail. I decide how accessible to be.”
OnlyOne’s Office solution that provides a professional front-end for small to medium sized businesses at a low cost was especially appealing to Terra Block International.
“OnlyOne provides us the ability to have a professional front-end system that routes calls to the appropriate individuals in a cost effective manner. OnlyOne gave us the option for a premise based or hosted solution; we had the option to make the choice we felt was best. Our savings have been close to 7 times what we have paid for a traditional IVR or Auto-Attendant. We are an international company that faxes abroad; OnlyOne’s fax service has reduced our fax bill to almost zero”
About OnlyOne
OnlyOne is a privately held company that is building and developing a national network of locally owned and operated service centers that deploy unified communications technologies to offer full-featured single-number voice, fax, and messaging communication services to individuals and businesses at the best possible cost. Founded in 2001, OnlyOne is the only service provider of its kind that sells, provisions, and services its customer base through independent local owners offering unlimited usage through local numbers all for a low monthly flat rate fee. OnlyOne was recently featured on CNBC’s Eye On Technology program. On the Web http://www.myonlyone.com |
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