04.30.07
Xchanging Selects Pegasystems as Group-wide BPM Standard
Forbes - Central to its drive to reduce operational costs and deliver better customer service, Xchanging, the leading business process services company, has chosen PegaRULES Process Commander (PRPC) from Pegasystems as its enterprise-wide business process
Source: www.forbes.com
Want to be your own broker? Here’s help
MSNBC - The editors say it provides a solid array of analyst reports, free portfolio advice, and a nearly complete suite of online investing tools and calendars. Schwab also took runner-up honors in the customer-service category. The king of index
Source: www.msnbc.msn.com
Norwich Union Selects Teradata CRM to Support Customer Value
Forbes - and digital marketing organizations, OgilvyOne has brought together the skills and capabilities of a number of leading brands in the areas of business information (Hyperion); enterprise data warehousing services (Teradata); call and customer service
Source: www.forbes.com
Xerox Emirates raises the bar on customer service levels by undergoing
AME Info - Staff across all levels at Xerox Emirates will undergo the ‘Up Your Service’ (UYS) training which will use proven strategies to improve customer service levels in a successful manner. ‘Xerox Emirates has undertaken the UYS training as part of its
Source: www.ameinfo.com