As focus turns to the NCAA Basketball tournament over the next few weeks, management expert Kevin Eikenberry suggests an antidote to lost productivity. Using the GAME approach in times of distractions can help managers lead more proactively, maintain or grow productivity and increase team morale.
How can you ensure your company excels at customer management? ‘Close to the Customer’ is a series of management briefings that helps you access practical thinking about customer management issues. The mission of the series is to show how companies can harness fresh management ideas and current and evolving technologies to build closer links with customers, increase market-share and enhance profitability.
Fostering teamwork is a top priority for many leaders,
according to Suzanne Willis Zoglio, Ph.D., the author of Teams
At Work: 7 Keys to Success, The Participative Leader. There are
obvious benefits: increased productivity, improved customer
service, more flexible systems and employee empowerment.